St. Luke's Medical Center (SLMC) values your data privacy and
ensures that your Personal Data are collected, used, retained,
shared and disposed in adherence to the general principles of
transparency, legitimate purpose, and proportionality.
1. WHAT WE COLLECT: SLMC shall collect Personal
Data which is comprised of your Personal Information (such
as name, signature, and contact details) and your Sensitive
Personal Information (such as previous and current health
information, medication, and treatments).
2. PURPOSE: I agree to the collection, use,
retention, and sharing of my Personal Data to conduct acts,
omissions, evaluations, and decisions for the following purposes:
i. To diagnose, treat, medicate, and prognose your
medical or psychiatric condition, history, and tendencies
performed by multidisciplinary treatment teams. These include
performing medical acts and services, ancillary services, and
related care necessary or reasonably convenient to accomplish
medical and allied healthcare objectives.
ii. To observe, capture, record, chart, evaluate,
analyze, interpret, profile, correlate, cross-reference data
gathered and observed from you and your state to formulate
options and conduct measures related to your life, health, and
wellness. This includes conducting, evaluating, and storing
examinations, tests, procedures, operations, prescriptions, and
providing medical advice.
iii. To perform acts, duties, roles, and obligations
customary to and expected from healthcare providers, hospitals,
and similar institutions. This includes sharing your Personal
Data to outsourced laboratories, consultants, visiting doctors,
Health Maintenance Organizations (HMOs), and collaborating
healthcare providers.
iv. To make decisions necessary to preserve, protect,
prolong, or improve your health and safety. This includes sharing
your Personal Data to consultants, visiting doctors, and
collaborating institutions or practitioners.
v. To perform functions of a research and teaching
hospital. This includes sharing your Personal Data to
researchers, faculty, and interns.
vi. To reach out to your contact details to provide
reminders and information on scheduled appointments, details of
your succeeding care, additional services that may be relevant to
you, and updates in the services of St. Luke's Medical Center.
vii. To gather and analyze data for rectification or
improvement of our services. This includes internal
investigations, market research, and improvement of patient
experience.
viii. To facilitate the performance of legal obligations,
relationships, and transactions with you. This includes
processing and transmission of forms, contracts, billing
statements, and other documents arising from our engagement.
ix. To inform your relatives and related persons of your
medical and psychiatric condition.
3. EMERGENCY PROCEDURES. We legally do not require
your or anyone's consent to perform emergency or urgent procedures
to save or protect your life and health.
4. DISCLOSURE AND SHARING. Personal data under the
care, custody, and control of SLMC shall be disclosed only pursuant
to a legitimate purpose, and to authorized recipients of such data.
Your data and Personal Data will be disclosed primarily to all
members of SLMC who are involved in providing you care. It will
also be shared to government agencies pursuant to applicable laws
and regulations. As part of our business operations, SLMC may also
share your Personal Data to select partners and vendors covered by
appropriate privacy agreements and contracts. You have a
right to access your own personal data. In case of your death or
incapacity, your heirs shall have the right to access your personal
data.
5. HEIRARCHY OF DECISION MAKERS. In case of your
incapacity, a sole individual who is available to validly sign
documents and with no legal or mental restrictions to decide for
your care shall be identified as your only decision maker. The
following hierarchy shall be followed in identifying your surrogate
decision maker:
Your legitimate spouse;
Your legitimate and legally recognized children of legal
age, the hierarchy starting with the eldest;
Your parents. In case of disagreement, the hierarchy in
the Family Code shall be followed.
If you do not wish the above hierarchy to be followed
for your decision maker, please appoint an authorized
representative or relative to make decisions on your behalf in case
you are incapacitated:
Authorized Representative or Relative (Optional) -
To make decisions on your behalf in case you do not want to
follow the hierarchy of decision makers above:
Please note that we may still process your personal data in
accordance with the Data Privacy Act of 2012, including allowed
acts of processing to protect your life or health. Rest assured,
individuals authorized with the care, custody, control, and access
to your data and Personal Data operates under strict
confidentiality.
6. VALIDITY OF CONSENT: The consent that you give to
SLMC shall be valid fifteen (15) years from the last occurrence of
any of the following: (a) your last consultation with or availment
of services in SLMC; (b) your Personal Data was used by SLMC for
evaluation of your medical or psychiatric condition; or (c) a legal
need of SLMC to retain your Personal Data, including furtherance of
SLMC's legal claims or defenses.
7. STORAGE AND RETENTION. SLMC implements
appropriate security measures in storing collected data and
Personal Data. Data and Personal Data within the care, custody and
control of SLMC shall be retained for as long as the data subject
regularly seeks treatment at SLMC. Printed copies of data and
Personal Data which are more than five (5) years old shall be
archived at a secure facility. After an inactive period of fifteen
(15) years from the last engagement, consultation or confinement,
these printed copies shall be brought to an appropriate facility
for its proper disposal. Electronic records with data and Personal
Data shall be retained in a similar period and manner.
8. RIGHTS OF THE DATA SUBJECT: SLMC shall at all
times uphold the following rights of the data subjects: Right to be
informed, to access your Personal Data, to object or withdraw your
consent, to erasure or blocking, to damages, to rectify, to data
portability and to file a complaint with the National Privacy
Commission.
Any questions or clarifications regarding data privacy and
protection may be directed to our Data Privacy Officers:
SLMC Quezon City: dataprivacy.qc@stlukes.com.ph or SLMC Global City:
dataprivacy.gc@stlukes.com.ph
REPRESENTATIVE (if patient is unable to give consent):
Reason(s) why patient cannot give consent:
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